Statement to Our U.S. Customers

We want to inform you about an important change affecting shipments from Canada to the United States:

What’s Changing?

Effective August 29, 2025, the U.S. government has ended the longstanding duty-free “de minimis” threshold (previously set at US $800). This means that all US incoming packages — regardless of their value or origin — may now be subject to customs duties, tariffs, and additional handling fees.

What This Means for Your Orders
* Possible Additional Costs: Your order may now incur tariffs ranging from 10% to 50%, depending on product classification and origin.

* Postal vs. Courier Differences: Postal Shipments (e.g., Canada Post): May incur a flat fee of US $80 to $200 per item for the next six months, depending on the applicable tariff rate.

* Private Couriers (e.g., UPS, FedEx): Duty-free exemption is no longer available, but if products are CUSMA-compliant, they may still qualify for duty-free entry.

* Customs Delays: Processing times may increase due to new documentation requirements.

Our Commitment to You

We are doing everything we can to ensure our products and shipments are CUSMA compliant, which may help reduce or eliminate duties on qualifying items. However, until U.S. customs systems and processes adjust to this new reality, some orders may still be subject to duties, fees, or delays despite our best efforts.

How We’re Responding
1. Clearer Cost Transparency – We’ll communicate potential duties upfront whenever possible.
2. Optimized Shipping Methods – We’ll prioritize courier services for CUSMA-eligible items to minimize costs.
3. Ongoing Compliance – We’re actively reviewing product classifications and supply chains to meet CUSMA standards.
4. Customer Support – Our team is here to help you navigate these changes.

We deeply value your continued support and patience as we adapt to these new regulations. Our goal is to make cross-border shopping with us as smooth and cost-effective as possible.

Warm regards,

The THIS Gallery Team