Shipping policy

Shipment processing time

All orders are processed within 3 business days. If the item you've ordered is larger than 36 x 36" and cannot be shipped via Canada Post, then processing may take longer. We will let you know asap if there are to be any delays.

Shipping rates and delivery estimates

All shipping rates will be calculated at checkout based on your location and the dimensions and weight of the piece. 

Shipment to P.O. Boxes

Sorry, but we cannot ship to a P.O. box at this time.

Shipment confirmation and order tracking

You will receive a shipment confirmation and tracking number as soon as the order has been processed.

Customs, duties, and taxes

We, at THIS Gallery, are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


We, at THIS Gallery, are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We will consider shipping to other countries, but anything outside of North America will be subject to a custom shipping quote.